Kevin Willett says Casper notwithstanding, ghosting is anything but friendly
One of the challenges of being a business owner is when people tell you no, they do not want/need your services. It’s tough to handle sometimes. But it is part of business. What is worse than someone telling you no? Someone ghosting you, not getting back to you, ignoring you. This is especially hurtful when you have spoken to someone and they tell you they do want your services. It has happened to me. I’ll invite someone to networking events and they tell me they are excited to attend. I’ll send invites and receive no response. I’ll email and no response. Why didn’t they just say no? They didn’t want to hurt my feelings. Well they have just wasted my time by making me work for them to come to events they had no intention of showing up to. They have wasted their own time by deleting my invites and emails. How does that help either one of us? Just say no! When I receive a straightforward negative response, I always thank the person for their honesty. This sometimes surprises them. “I can’t believe you thanked me for saying I did not want to attend your events!” They have just made my life easier by telling me there was one less email I’ll have to send that I will not get a response to. Of course, I’m thankful you just saved me time and effort!
If there is something or someone you need to say no to, then do it. Do not ghost them. This only causes anger; time wasted and hurts relationships on both sides. You could be viewed as unreliable and hurt your brand. Saying no is hard but is best for everyone. Don’t waste a business owner’s time by having them send emails, prepare quotes, or make calls on your behalf. Saying no hurts now but, be respectful and they will appreciate it and will benefit your brand in the long run.
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Kevin Willett is the Author of One Connection How you can grow your business (and change the world) one connection at a time. The business networking book is available on Amazon. Purchase One Connection on Amazon